PRIVACY POLICY
Effective Date: 09th
August 2024 Last updated on: 09th August 2024
This
statement of privacy ("Privacy Policy")
describes how Amazing Mall (hereinafter referred to as " we", "us" "our") collects, uses, and discloses information
pertaining to you the user (hereinafter referred to as "you", "your") obtained
via this website or mobile application (collectively referred to as "Amazing Mall Platform").
By
visiting this Amazing Mall Platform you agree to be bound by the terms and
conditions of this Privacy Policy. If you do not agree, please do not use or
access our Amazing Mall Platform. This Privacy Policy is incorporated into and
subject to our Members Agreement and Terms & Conditions ("Terms of Use"). This Policy describes our Privacy Policy practices in plain language,
keeping legal and technical jargon to a minimum. Your privacy is of utmost
importance to us and protection of your personal data is a key commitment for
us.
ABOUT
Amazing
Mall having its registered office in 6,
Talav Faliyu, Singanpor Gam, NR-D-Mart, Katargam, Surat, 395004, Gujarat,
INDIA, are the "Owners/Developers" of the
online platform by the name of "Amazing Mall"
or known by any other name in the current or future, which expression shall
unless repugnant to the context and meaning thereof, shall include but not
limited to its, successors, executors, administrators, liquidators, nominee and
permitted assigns from time to time. ( Amazing Mall shall
be hereinafter referred to as "Amazing Mall"
and for all purposes, the personal pronouns like “we ,” “us ,” “our ” and likewise, wherever referred to in context
of “ Amazing Mall” be used) is committed to
protect the privacy of your personal information that we collect through www.Amazingmall.co.in website or our mobile Applications (collectively referred to as "Amazing Mall ") or directly from you, being the
individual, firm or company or any Organization of legal entity of existence
under the governance of the country (hereinafter referred to as "you" or "your") that
visits or uses our Amazing Mall Platform. Amazing Mall is an online platform that assists the sellers on boarded by Amazing
Mall ("Sellers") in selling of Listed Products
(" Platform Services"), through the Amazing Mall Platform.
Where
the definition of a particular term does not appear in this Privacy Policy, it shall be given its definition
as outlined in our Terms of Use.
1.
INTERPRETATION
& DEFINITIONS :
Clauses
in this Privacy Policyy are inserted for convenience
only and shall not be used in its interpretation unless inserted for specific
meaning/s.
In
this "Privacy Policy", unless the context clearly
indicates a contrary intention, a word or an expression which denotes a natural
person shall include an artificial person (and vice versa), any one gender
shall include the other genders, the singular shall include the plural (and
vice versa) and the following words and expressions shall bear the meanings
assigned to them below (and cognate words and expressions shall bear
corresponding meanings):
"Applicable Law" shall mean any statute, law,
ordinance, regulation, rule, order, bye law, administrative interpretation,
writ, injunction, directive, judgment or decree or other instrument which is
for the time being in force in India.
"Aggregated Information" shall mean information
about all of our Buyers, Members & Sellers or specific
groups or categories of Buyers, Members & Sellers that we combine together
so that it no longer identifies or references an individual Buyers, Members
& Sellers.
"Cookie" is a small piece of information stored in
the web server on web browser. It is useful for
the browser to remember specific information of a user.
"Data Controller" shall mean Amazing Mall, the
company shall be responsible for the use and processing of Personal
Information.
"Intellectual
Property" shall mean any trade name, trademark, registered name,
logo, font, color, graphics, copyright, service mark used by Amazing Mall in
relation to its business and any other form of intellectual property.
"Jurisdiction" shall mean the authority of the
courts of Surat City, Gujarat, India, only, in case of any legal
implication/cases.
"Listed Products" shall mean the products available
for sale by the Sellers or Members, through the Amazing Mall Platform, to be
purchased by the Buyers.
which shall
include "Buyer/s", " Seller/s"; " Members " " You "
or " Your"; " He " & " She "
; " His" & " Her " ; " They "
; " Their"shall mean a person, an individual or organization or
any legal entity of existence under the laws of India, who visits the Amazing
Mall Platform in order to avail Listed Products for buying and/or selling on
the Amazing Mall Platform and is duly registered with Amazing Mall.
"Personal Information" shall mean information
(which may include sensitive information) relating to a living individual who
is or can be identified either from that information or from that information
in conjunction with other information that is in, or is likely to come into,
the possession of the Data Controller.
"Principals/Affiliates" shall mean companies
related by common ownership or control. They can be financial and non-financial
companies.
"Seller/s"shall
mean an individual, firm or company or any organization of legal entity of
existence under the governance of the country, who is capable of and can sell
Listed Products to a Buyer through the Amazing Mall Platform and who is on
boarded by Amazing Mall for the purpose of selling the Listed Products.
"Third Parties" shall mean companies or persons not
related by common ownership or control (i.e. non-affiliates) or other unrelated
individuals. Third Parties can be financial and non-financial companies, or
persons other than you and Amazing Mall.
" Member/s"
shall mean a member/s of Amazing Mall’s entrepreneurial network, on boarded and
granted the permission to market and sell the Listed Products to Buyers through
its personalized sub-domain on the Amazing Mall Platform.
"Amazing
Mall Platform "shall mean online platform with related
technology and applications that runs the Website ( www.Amazingmall.co.in ’) or our Mobile Applications.
"Amazing Mall E-commerce Services" means and
include all services offered / to be offered by Amazing Mall, and Amazing Mall
Group Entities either directly or indirectly including but not limited to Amazing
Mall E-commerce Services etc.
2. CONSENT
By
using the Amazing Mall Platform or by providing your information for
registration on the Amazing Mall Platform, you consent to the collection,
storage and use of the information you disclose on the Amazing Mall Platform in
accordance with this Privacy Policy, including but not limited to Your consent
for sharing your information as per this Privacy Policy. Our primary goal in
doing so is to provide you a safe, efficient, smooth and customized experience.
This
allows us to provide services and features that most likely meet your needs,
and to customize our Platform to make your experience safer and easier. More
importantly, while doing so we collect personal information from you that we
consider necessary for achieving this purpose.
If
you transact with us, we collect some additional information, such as a billing
address, a credit / debit card number and a credit / debit card expiration date
and/ or other payment instrument details and tracking information from cheques
or money orders.
If
you choose to post messages on our message boards, chat rooms or other message
areas or leave feedback, we will collect that information you provide to us. We
retain this information as necessary to resolve disputes, provide customer
support and troubleshoot problems as permitted by law.
If
you send us personal correspondence, such as emails or letters, or if other
users or third parties send us correspondence about your activities or postings
on the Website, we may collect such information into a file specific to you.
We
collect personally identifiable information (email address, name, phone number,
credit card / debit card / other payment instrument details, etc.) from you
when you set up a free account with us. While you can browse some sections of
our Website without being a registered member, certain activities (such as
placing an order) do require registration. We do use your contact information
to send you offers based on your previous orders and your interests.
If
you disclose any Personal Information relating to other people to us, you
represent that you have the authority to do so and to permit us to use the
disclosed information in accordance with this Privacy Policy.
3. COLLECTION OF INFORMATION
When
you use our Amazing Mall Platform, we collect and store your Personal
Information such as name, contact number, email address etc. which is provided
by you from time to time. Our
primary
goal in doing so is to be able to contact you for the services requested by you
and to provide you a safe, efficient, smooth and customized experience.
In
general, you can browse the Amazing Mall Platform without telling us who you
are or revealing any Personal Information about yourself. Once you give us your
Personal Information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional for us to contact you.
You always have the option to not provide information, however, in such an
instance we will not be able to contact you.
1.3.1 Why do we Gather
Personal Information?
The
information given to and/or gathered by us help us learn and personalize and
continually improve your experience at Amazing Mall. We use your information to
assist us in updating the Amazing Mall Platform with easier & newer
features, arranging Amazing Mall E-commerce
Services for your selection, handling orders, coordinate services,
process your orders, process payments, communicate with you about your orders,
services and promotional offers if any, update our records and generally
maintain your accounts with us, display content such as wish lists and customer
reviews and recommend more Products that may be of interest to you. We also use
this information to improve our platform, prevent or detect fraud or abuses of
our Amazing Mall Platform and enable third parties to carry out technical,
logistical or other functions on our behalf.
The
'lawful processing' grounds on which we will use Personal Information about you
are including but not limited to - Create your account with us; Contact and
communicate with you; Make background verification; Create internal record
keeping; Provide the service or product you have requested; Run operations; Do
market research and business development including Amazing Mall Platform
development; Do marketing including direct marketing; Offer additional benefits
to you; Provide technical or other support to you; Conduct data analysis,
research and otherwise build and improve our Amazing Mall Platform; Comply with
legal and regulatory obligations; Otherwise permitted or required by law; and
Other purposes with your consent, unless you withdraw your consent for these
purposes.
We
collect, maintain and analyze: Metadata - the Internet protocol (IP) address
used to connect your computer to the Internet; login; e-mail address; password;
computer and connection information such as browser type and version; operating
system and platform; referring web page, standard web log information, language
settings, time zone, etc.; the full Uniform Resource Locators (URL) click
stream to, through and from our Amazing Mall Platform (including date and
time); Actions - pages viewed, buttons clicked, time spent viewing, search
keywords, etc.; purchase history, which we sometimes use to aggregate with
similar information from other customers to create more useful features; Cookie
number; Listed Products you viewed or searched for; and any phone number used
to call our customer service number; Device Information - device identifier,
device type, device plugins, hardware capabilities, etc.; We may also use
browser data such as cookies, Flash cookies (also known as Flash Local Shared
Objects), or similar data on certain parts of our Amazing Mall Platform for
fraud prevention and other purposes. During some visits, we may use software
tools to measure and collect session information, including page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page.
In
short, we also retain your information as necessary to resolve disputes,
provide customer support, meet statutory obligations, troubleshoot problems,
optimize our algorithms and improve our software as permitted by law.
2.3.2. From where do we
collect your Personal Information?
We
use the information that you choose to provide us, directly and/or indirectly,
when you visit our Amazing Mall Platform or give us in any other way. We
receive, collect, gather, store certain information and process information,
including Personal Information that you make available to us when accessing or
using our Amazing Mall Platform and Amazing Mall E-commerce Services or when you use the services of
Third Parties, for many proactive purposes such as customizing future Products
for you, improving our platform, responding to your requests and communicating
with you. These include:
·
Direct Information:
1.
When you register, create an Account or
update details of your Account, when you supply ID and other verification
information; you provide us with your login credentials, as well as some
rudimentary details essential for the Amazing Mall Platform to work on, such as
your name, gender, address, email id, phone contact numbers, PAN, Aadhar, Bank
account Details and date of birth.
2.
Provide personal description &
information in ‘Your Account’ and/or ‘Your Profile’ (and you might have more
than one if you have used more than one e-mail address when searching for or
transacting with us).
3.
When you complete your profile, you can
share with us additional information, such as details on your interests on the Amazing
Mall Platform and other details about your requirements, as well as content
such as choice of photos and videos. To add certain information, like pictures
or videos, you may allow us to access your camera or photo album. Some of the
information you choose to provide us may be considered “special” or “sensitive”
in certain ways, for example your racial or ethnic origins and religious
beliefs. By choosing to provide this information, you consent to our processing
of that information also.
4.
When you access or use the Amazing Mall
Platform, such as to search for any Listed Products, compare, compile a Wish
Lists, make preferences, and employ other personal notification Services such
as ‘Ready to Place Order for Products’, make or accept orders, make payments,
post comments or reviews, or communicate with Sellers or Members.
5.
When you subscribe to a paid Amazing
Mall E-commerce Service, if any, or make
a purchase of Listed Products through the Amazing Mall Platform, we process
your requests and automatically complete forms for future transactions,
including (but not limited to) email, billing information and you provide us or
Third Party payment service provider with information, such as your bank
account details, debit or credit card number or other financial information.
6.
When you participate in any surveys or
discussion groups, you give us your insights, opinion and feedback into our
products and services, content of reviews, provide and rate opinions &
reviews, voluntarily responses to our questions, surveys or market research and
testimonials.
7.
When you choose to participate in our
promotions, events or contests, we collect the information that you use to
register or enter.
8.
If you send a query or communicate and
contact our customer care team through emails or voice calls, we collect the
information you give us during the interaction, maintain records of the
interactions we have with you, including the services and customer support that
we have provided. Sometimes, we monitor or record these interactions for training
purposes and to ensure a high quality of service.
9.
If you ask us to communicate with or
otherwise process information of other people (for example, if you ask us to
send an email on your behalf to one of your friends), we collect the
information about others that you give us in order to complete your request.
10.
Link your account on a Third Party site
(e.g., Facebook or any other likewise social media) to your Amazing Mall
Account, in which case we will obtain the Personal Information that you have
provided to the Third Party site, to the extent allowed by your settings with
the Third Party site and authorized by you
11.
We also process your communications in
any manner (chats, email etc.) with other Members or any third party as well as
the content you publish, as part of the operation of the services on the Amazing
Mall Platform.
12.
And any other information requested on
this Amazing Mall Platform or otherwise requested by us or provided by you.
·
E-mail Communications:
To
help us make e-mail communications more useful, interesting and interactive, we
often receive a confirmation when you open e-mail from Amazing Mall if your
device supports such capabilities. We also compare our customer list to
additional/other lists received from other allied companies in an effort to
avoid sending irrelevant and unnecessary email communication/messages to our
Members.
·
Mobile Data:
When
you use certain features of the Amazing Mall Platform, in particular our mobile
applications we may receive, store and process different types of information
about your location, including general information (e.g., IP address, zip code)
and more specific information (e.g., GPS-based functionality on mobile devices
used to access the Amazing Mall Platform or specific features of the Amazing
Mall Platform). If you access the Amazing Mall Platform through a mobile device
and you do not want your device to provide us with location-tracking
information, you can disable the GPS or other location-tracking functions on
your device, provided your device allows you to do this.
·
Log Data
We
may also receive, store and process Log Data, which is information that is
automatically recorded by our servers whenever you access or use the Amazing
Mall Platform, regardless of whether you are registered with Amazing Mall or
logged in to your Amazing Mall Account, such as your IP Address, the date and
time you access or use the Amazing Mall Platform, the hardware and software you
are using, referring and exit pages and URLs, the number of clicks, device
event
information,
pages viewed and the order of those pages, and the amount of time spent on
particular pages.
·
Third Party / Other Sources:
We
might receive information about you from other Third Party sources and add it
to our account information. Other Members may provide information about you as
they use our Amazing Mall Platform. For instance, we may collect information
about you from other Members if they give references about you. Other sources
include updated Listed Products bought/sold and address information from the
Members or other third parties, which we use to correct our records, account
information, purchase or redemption information and page-view information;
search term and search result information from some searches conducted through
the Web search features offered by Amazing Mall and allied group companies;
search results and links; credit history information from credit bureaus, which
we use to help prevent and detect fraud and to offer certain credit or financial
services to some customers.
The
Amazing Mall Platform may use social plugins which are provided and operated by
Third Parties, such as Facebook’s Like Button. As a result of this, you may
send to the Third Party the information that you are viewing on a certain part
of the Amazing Mall Platform. If you are not logged into your account with the
Third Party, then the Third Party may not know your identity. If you are logged
into your account with the Third Party, then the Third Party may be able to link
information about your visit to the Amazing Mall Platform to your account with
them. Similarly, your interactions with the social plugin may be recorded by
the Third Party. You may be able to use your social media login (such as
Facebook Login) to create and log into your Amazing Mall account. This saves
you from having to remember yet another name and password; and allows you to
share some information from your social media account with us.
Please
refer to the Third Party’s Privacy Policy to
find out more about its data practices, such as what data is collected about
you and how the Third Party uses such data.
·
Other Partners:
We
may receive info about you from our partners, for instance where Amazing Mall
advertisements are published on a partner’s website and platforms (in which
case they may pass along details on a campaign’s success).
·
Automatic Information:
We
receive and store certain types of information whenever you interact with us.
For example, like many websites or mobile applications, we may use
"cookies" and we may obtain certain types of information when your
web browser accesses Amazing Mall or advertisements and other content served by
or on behalf of Amazing Mall on other websites or their mobile applications.
·
Usage Information:
We
collect information about your activity on our Amazing Mall Platform, for
instance how you use them (e.g., date and time you logged in, features you’ve
been using, searches, clicks and pages which have been shown to you, referring
webpage address, advertising that you click on) and how you interact with
Members (e.g., Buyers, Members and/or Sellers you connect and
interact with, time and date of your exchanges, number of messages you send and
receive).
·
Device information:
We
collect information from and about the device(s) you use to access our Amazing
Mall Platform, including:
1.
Hardware and software information such
as IP address, device ID and type, device-specific and apps settings and
characteristics, app crashes, advertising IDs (such as Google’s AAID and
Apple's IDFA, both of which are randomly generated numbers that you can reset
by going into your device’ settings), browser type, version and language,
operating system, time zones, identifiers associated with cookies or other
technologies that may uniquely identify your device or browser (e.g., IMEI/UDID
and MAC address).
4. HOW LONG DO WE RETAIN YOUR
INFORMATION?
We
keep your Personal Information only as long as we need it as permitted by
applicable laws of the country for the following:
1.
a) olve current and future claim or
disputes, if any;
2.
b) To provide customer support;
3.
c) To comply with applicable laws &
meet statutory obligations;
4.
d) To prevent fraud and enhancing
Member’s safety and security;
5.
e) To evidence our compliance with
Applicable Law;
6.
f) To records Members consents to our
Terms;
7.
g) Troubleshoot problems;
8.
h) Optimize our algorithms;
9.
i) Improve our software; and
10.
j) Other legitimate business purposes.
5. SHARING OF PERSONAL
INFORMATION
We
may share Personal Information with our Affiliates. We do not disclose your
Personal Information to Third Parties for their marketing and advertising
purposes without your explicit consent.
i.
Transactions involving Third Parties:
Amazing
Mall uses various third-party payment processing / payment gateway companies
for payment processing services. By using these third-party payment processing
services, you agree to their terms & conditions as well as their
agreements. These related entities comply with the same obligations that we
have to protect your Personal Information under this Privacy Policy. Amazing
Mall may share your Personal Information for (i) their everyday business
purposes; (ii) to jointly market products or Amazing Mall E-commerce Services to you with other financial Third
Parties with whom Amazing Mall has a formal agreement; and (iii) with respect
to information about your transactions and experiences only, for their
Affiliates’ everyday purposes.
ii.
Third Party Service Providers:
Since
our goal is to help you make your visit to our Amazing Mall Platform a fruitful
one. We use agents or sub-contractors and other companies and individuals
(“ Service Providers") services to perform certain
functions for us and/or on our behalf, to help us operate and improve our services. The Service Providers assist us with various tasks, including
but not limited and/or restricted to technology to verify your identification,
to help match the photo on your ID to other photos of yourself you send to us,
to conduct checks against databases such as but not limited to public
government databases (where legally allowed), to otherwise assist us with fraud
prevention and risk assessment, to assist us with customer service, data
hosting and maintenance, analytics, customer care, marketing, advertising, payment
or reimbursements processing, security operations, providing information,
products, bookings or targeted & direct marketing, sending e-mails,
removing repetitive information from customer lists, analyzing data, providing
marketing assistance, providing search results and links (including paid
listings and links), processing credit card payments and providing customer
service, to collect and process data etc.
We
may also share information with partners who distribute and assist us in
advertising the Amazing Mall E-commerce
Services. For instance, we may share limited information on you in
hashed, non-human readable form to advertising partners.
All
of these third parties may get access to your Personal Information needed to
perform their independent functions but may not use it for other purposes.
Further, they will process the Personal Information in accordance with this
Privacy Policy and as permitted by Applicable Law.
We
follow a strict vetting process prior to engaging any Service Provider or
working with any partner. All of our Service Providers and partners must agree
to strict confidentiality obligations. Where we need to disclose your Personal
Information to third parties for the above-mentioned purposes, we will request
the third party/ies to follow this Privacy Policy regarding handling of your
Personal Information.
iii.
Member Store link:
You
may access a Member’s personalized sub-domain (“ Member Store”)
on the Amazing Mall Platform by clicking on a website link provided by such Member
or present on any marketing image, video or social media platform
created/shared by the Member as an attempt to market the Member
Store. You may use such link to access the Member
Store or a specific Listed Product available for purchase on the Member
Store.
iv.
Social Media links:
If
you request us to import your contacts, we will collect, but not store, the
name and password for the email account you wish to import your contacts from.
We will use this information only for the purpose of importing your contacts.
You
may link your account on a Third Party social networking site to your Amazing
Mall Account. We refer to a person’s contacts on these Third Party sites as
“Friends”. When you create this linkage:
1. Some of the information you provide to us from the
linking of your accounts may be published on your Amazing Mall Account profile;
2. Your activities on the Amazing Mall Platform may be
displayed to your Friends on the Amazing Mall Platform and/or that Third Party
site;
3. A link to your public profile on that Third Party
social networking site may be included in your Amazing Mall public profile;
4. The information you provide to us from the linking
of your accounts may be stored, processed and transmitted for fraud prevention
and risk assessment purposes; and
5. The publication and display of information that you
provide to Amazing Mall through this linkage is subject to your settings and
authorizations on the Amazing Mall Platform and the Third Party website.
v.
Promotional Offers:
Sometimes
we send offers to selected groups of Amazing Mall customers on behalf of other
businesses. When we do this, we may not give that business your name and
address. If you do not want to receive such offers, please adjust your Notification
Preferences.
vi.
Corporate Business Transactions & Transfers:
As
we continue to develop our business, we may transfer your information if we are
involved, whether in whole or in part, in case of a merger, sale, acquisition,
divestiture, restructuring, reorganization, dissolution, bankruptcy,
insolvency, assignment of rights, transfer, alienate, and likewise or there is
change in the ownership or control of our business,
In
such instances, we reserve the right to disclose to the potential buyer and/or
transfer to the extent permissible by law our Members databases, together with
any information contained in those databases. In such transactions, customer
information generally is one of the transferred business assets but remains
subject to the promises made in any pre-existing Privacy Policy (unless, of
course, the customer consents otherwise). Also, in the unlikely event that Amazing
Mall, is acquired by any other company, person or entity, customer information
will of course be one of the transferred assets. We would seek to only disclose
information in good faith.
vii.
Protection of Amazing Mall and Others:
We
release account and other Personal Information when we believe release of
personal data is appropriate to comply with Applicable Law; enforce or apply
our Terms of Use and other agreements; or protect the rights, property or
safety of Amazing Mall, our Members or others. This includes exchanging
information with other companies, organizations, government or regulatory
authorities for fraud protection and credit risk reduction. Obviously, however,
this does not include selling, renting, sharing or otherwise disclosing
personally identifiable information from customers for commercial purposes in a
way that is contrary to the commitments made in this Privacy Policy.
viii.
When required by Law:
You
hereby acknowledge, consent and agree that Amazing Mall may/can access,
preserve and disclose your account information and any Content, if so required,
under Applicable Law or in a good faith belief that such access, preservation
or disclosure is reasonably necessary, and may also be required to share
any/all of the aforesaid information with local, state or central government
authorities and agencies; courts of law of the country; tribunals; Any regulatory
authorities and law enforcement officers as required by law in India, for the
purposes of:
·
verification of identity or for
prevention.
·
to respond to claims asserted against Amazing
Mall;
·
to assist in the prevention, detection
or investigation of crime, including cyber-crime incidents.
·
risk assessment for product development
and de-bugging purposes.
·
to take other action regarding illegal
activity, suspected fraud or other wrongdoing. (subject in each case to
Applicable Law)
·
to comply with a legal process, such as
a court order, subpoena or search warrant, government
/
law enforcement investigation or other legal requirements.
·
if disclosure would mitigate our
liability in an actual or threatened lawsuit;
·
prosecution and punishment of offenses
& in connection with any actual or prospective legal proceedings, or in
order to establish the same.
·
as necessary to protect our legal
rights and legal rights of our Members, business partners or other interested
parties;
·
it is necessary for the performance
& enforce and administer our contract/agreement to which you are a party
such as the Terms of Use, this Privacy Policy, and any other policy of Amazing
Mall; and processing the same is necessary for compliance with our legal
obligations.
·
In order to protect the; and is done in
pursuing our legitimate interests, where these interests do not infringe on
your rights.
·
To protect the safety and vital
interests of our Members or of another natural person.
·
With your consent or at your request.
We
may ask for your consent to share your information with Third Parties. In any
such case, we will make it clear why we want to share the information. We may
use and share non-personal information (meaning information that, by itself,
does not identify who you are such as device information, general demographics,
general behavioral data, geolocation in de-identified form), as well as
Personal Information in hashed, non-human readable form, under any of the above
circumstances. We may also share this information with other group and
affiliated companies and businesses & third parties to develop and deliver
targeted services on the Amazing Mall Platform or applications of Third
Parties, and to analyze and report on content you see. We may combine this
information with additional non-personal information or Personal Information in
hashed, non-human readable form collected from other sources. More information
on our use of cookies and similar technologies can be found in our Cookie
Policy.
We
will use commercially reasonable efforts to notify Members about law
enforcement requests for their data unless:
0. providing notice is prohibited by the legal process
itself, by court order we receive, or by Applicable Law; or
1. we believe that providing notice would (a) be futile,
(b) be ineffective, or (c) would create a risk of injury or bodily harm to an
individual or group, or (d) create or increase a risk of fraud upon Amazing
Mall’s property, its Members, the Amazing Mall Platform, application, or
services (collectively, “Risk Scenarios”).
In
instances where Amazing Mall complies with legal requests for Members’ data
without notice to the Members for the reasons described above, Amazing Mall
will use commercially reasonable efforts to notify that Members about the
request after the fact if we determine in good faith that we are no longer
legally prohibited from doing so and that no Risk Scenarios apply.
6. SECURITY OF YOUR PERSONAL
INFORMATION:
We
maintain reasonable physical, electronic and procedural safeguards in connection
with the collection, storage and disclosure of Personal information (including
sensitive personal information). Our security procedures mean that we may
occasionally request proof of identity before we disclose Personal Information
to you.
We
work hard to protect you from unauthorized access to or alteration, disclosure
or destruction of your Personal Information. However, it is important for you
to protect yourself against unauthorised access to your password and to your
access device/s.
We
are committed to ensuring that the information you provide is secure. In order
to prevent unauthorized access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information and protect it from misuse, interference, loss and unauthorized
access, modification and disclosure. Further, we ensure that our systems and
your information are protected against unauthorized access, theft and loss and
regularly monitor our systems for possible vulnerabilities and attacks and
regularly review our information collection, storage and processing practices
to update our physical, technical and organizational security measures. We may
suspend your use of all or part of the Amazing Mall Platform and Amazing Mall
E-commerce Services without notice if we
suspect or detect any breach of security. If you believe that your account or
information is no longer secure, please notify us immediately.
We
are continuously implementing and updating administrative, technical, and
physical security measures to help protect your Personal Information against
unauthorized access, destruction or alteration. However, no method of
transmission over the internet, and no method of storing electronic
information, can be 100% secure. As with all technology companies, although we
take steps to secure your information, we do not promise, assure and guarantee,
and you should not expect, that your Personal Information and/or any
information that you transmit to us and/or receive from us over the internet by
you, will always remain secure. The transmission and exchange of information is
carried out at your own risk. It is advisable and solely your responsibility to
sign off when you finish using a shared access device/s. Although we take measures,
we cannot assure you that personal information that we collect will not be
disclosed in a manner that is inconsistent with this Privacy Policy.
Our
Amazing Mall Platform may contain links to other websites of interest. We do
not have any control over those websites. We are not responsible for or liable
for the protection and privacy of any information which you provide whilst
visiting such websites, and such websites are not governed by this Privacy
Policy.
7. YOUR RIGHTS AND CONTROLLING
OF PERSONAL INFORMATION ACCESS
Providing
us with your Personal Information is optional to you. You can always choose not
to provide Personal Information, even though it might be needed to take
advantage of accessibility of features of Amazing Mall.
We
want you to be in control of your information, so we have provided you the
right to the information you can access easily at Amazing Mall include: tools
and account settings that help you to access & rectify information that you
provided to us and that’s associated with your account directly within the
services, up-to-date information regarding recent orders; personal
profile
& information (such as name, e-mail, password, communications and
personalised notifications and address book); payment settings (such as
credit-card information and payment balances); e-mail notification settings
(such as Alerts, Available for services notifications, Deliverables,
Recommended for You, Blogs and Newsletters); recommendations (such as recent
service-view history, prior-order history and Favourites); Wish Lists; and Your
accounts (such as your service / Customer Reviews, Requests and
Recommendations, People you tagged as interesting).
Amazing
Mall gives you access to a broad range of information about your interactions
with us for the limited purpose of viewing and, in certain cases, updating that
information. This will change as our Amazing Mall Platform evolves. If you want to browse our websites without linking
the browsing history to your account, you may do so by logging out of your
account here and blocking cookies on your browser.
You
can review, update, correct or add certain information in your Amazing Mall
account. If you believe that any information you have submitted to us or the
information, we hold about you is inaccurate, out of date, incomplete,
irrelevant or misleading, please mail us at the contact details mentioned at
the end of this Privacy Policy. We rely partly/wholly upon Members advising us
when their Personal Information changes. We will respond to any/all request
within a reasonable period of time. We will always endeavour to promptly
correct any information found to be inaccurate, incomplete or out of date. When
you update your information, we usually keep a copy of the previous version for
our records. If you do not want to receive e-mail or other mail from us, please
adjust your Device Notification Preferences. (If you do not want to receive
Terms of Use and other legal notices from us, such as this Privacy Policy,
those notices will still govern your use of Amazing Mall and orders placed/
taken with/from Amazing Mall, and it is your responsibility to review them for
changes.)
Device permissions. Mobile
platforms have permission systems for specific types of device data and
notifications, such as phone book and location services as well as push
notifications. You can change your settings on your device to either consent or
oppose the collection of the corresponding information or the display of the
corresponding notifications. Of course, if you do that, certain services may
lose full functionality.
Uninstall. You can stop all
information collection by an app by uninstalling it using the standard
uninstall process for your device. If you uninstall the app from your mobile
device, the unique identifier associated with your device will continue to be
stored. Please also note that any reviews, forum postings and similar materials
posted by you may continue to be publicly available on the Amazing Mall
Platform in association with your first name, even after your Amazing Mall
Account is cancelled. If you re-install the application on the same mobile
device, we will be able to re-associate this identifier to your previous transactions
and activities.
If
you ever wish to withdraw your consent for the use and disclosure of your
Personal Information in the manner provided in this Privacy Policy, please
write to us at the contact details mentioned at the end of this Privacy Policy.
Please note that we may take time to process such requests, and your request
shall take effect no later than 7 (Seven) working business days from the
receipt of such request, after which we will not use your personal data for any
processing unless required by us to comply with our/any other legal
obligations. We may not be able to offer you any or all services upon such
withdrawal of your consent.
If
you have any feedback, questions or queries relating to the processing or usage
of your Personal Information in connection with this Privacy Policy, please
email us at the contact
details
mentioned at the end of this Privacy Policy. We will promptly investigate your
feedback, question or query, and respond to you, setting out the outcome of our
investigation, the solution we propose and any other action we will take to
deal with your feedback, question or query. For your protection and the
protection of all of our Members, we may ask you to provide proof of identity
before we can answer the above requests.
Keep
in mind, we may reject requests for certain reasons, including if the request
is unlawful or if it may infringe on trade secrets or Intellectual Property or
the privacy of another Member. If you wish to receive information relating to
another Member, such as a copy of any messages you received from him or her
through our Amazing Mall Platform, the other Members will have to contact our
Privacy Officer to provide their written consent before the information is
released.
Also,
we may not be able to accommodate certain requests to object to the processing
of Personal Information, notably where such requests would not allow us to
provide our service to you anymore. For instance, we cannot provide our service
if we do not have your GST Registration Number.
8. Amendment
Our
Privacy Policy is subject to change at any time without notice. To make sure
you are aware of any changes, please review this policy periodically.
9. Choice/Opt-Out
We
provide all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us or on behalf of our partners.
If
you want to remove your contact information from our server or want to
unsubscribe to any newsletters or alerts from us, please contact us on the
email address mentioned under clause 12 below.
10. Advertisements
We
may use third-party advertising companies to serve ads when you visit our Amazing
Mall Platform. These companies may use information (not including your name,
address, email address, or telephone number) about your visits to this and
other websites in order to provide advertisements about goods and services of
interest to you.
11. Grievance Officer
You
may contact us on any aspect of this policy or for any discrepancies/grievances
with respect to your Personal Information, by writing to our Grievance Officer
at the following address:
Amazing
Mall, 6, Talav Faliyu, Singanpor Gam, NR-D-Mart, Katargam, Surat, 395004,
Gujarat, INDIA,